At wondercrib.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return and refund in accordance with the following policy.
Customers may request a return within 30 days of receiving the product. To be eligible for a refund, items should be returned in acceptable condition, unused whenever possible, and include original packaging and accessories if applicable. Products that are damaged due to misuse, improper handling, or unauthorized modifications may not qualify for a refund.
Once your return request is approved, customers should carefully package the item and follow the return instructions provided by our support team. After the returned product is received and inspected, approved refunds will generally be processed within 3 business days to the original payment method used for the purchase.
Please note that shipping fees, handling charges, or other non-refundable service costs may not be eligible for reimbursement unless the return is caused by a shipping error or defective product issue.
If you receive an incorrect, damaged, or defective item, please contact our customer support team as soon as possible with your order number and supporting photos so we can assist you promptly.
We reserve the right to refuse refund requests that do not meet the conditions outlined in this policy. For additional assistance, please contact us through the support information available on wondercrib.shop