At WonderCrib.shop, we aim to ensure customer satisfaction with every purchase. This Refund Policy explains the conditions and process for requesting a refund.
1. Eligibility for Refunds
Refunds are available for items that meet the return requirements. To be eligible, products must be returned within 30 days of delivery and must be in their original condition, unused, and with all original packaging and accessories included.
2. Non-Refundable Items
Certain items may not be eligible for refunds, including products marked as final sale, clearance items, or items that show signs of use or damage not caused during shipping.
3. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method.
4. Refund Processing Time
Approved refunds will be issued within 3 business days after the return is confirmed and processed.
5. Shipping Costs
Original shipping fees are non-refundable unless the return is due to an error on our part, such as receiving the wrong or defective item. Return shipping costs are typically the responsibility of the customer.
6. Late or Missing Refunds
If you have not received your refund within the expected time frame, please check with your bank or payment provider, as processing times may vary.
7. Clearance Notice
Due to ongoing financial losses, the business has made the difficult decision to conduct a below-cost clearance sale to liquidate remaining inventory. All clearance items may be subject to special refund conditions or marked as final sale.